BISP: Verified and Screened: 8171 Payments Reserved for Token Holders!

The Benazir Income Support Program (BISP) is a vital initiative aimed at aiding individuals living below the poverty line. To ensure beneficiaries receive their payments efficiently and respectfully, the program has implemented a structured process involving verification, screening, and token issuance at designated campsites. This article outlines the detailed process and the latest updates provided by Director General Naveed Akbar, emphasizing the importance of discipline and respect in handling beneficiaries.

Verification and Screening Process

Beneficiaries receive a notification via SMS from 8171 indicating their eligibility for the Kafaalat Payment. Upon receiving this message, they must follow a series of steps to complete the verification and screening process:

  1. Self-Verification: Beneficiaries should first verify their status upon receiving the SMS.
  2. Visit to Campsite: They should visit the BISP Campsites on a day with fewer visitors to avoid long wait times.
  3. Providing SMS Proof: Upon arrival at the campsite, women are required to present the SMS they received from 8171.
  4. Screening: The Customer Relationship Manager (CRM) present at the site conducts the screening.
  5. Token Issuance: After verification, beneficiaries are issued a token which they must use to claim their payment.

Important Note: The verification and screening process is crucial as it ensures that payments are made to the rightful beneficiaries. Once they receive the token, beneficiaries must wait in a designated area until their turn to receive the payment.

Token Issuance Guidelines

Naveed Akbar, in his recent video message, emphasized the correct procedure for issuing tokens to avoid long wait times and ensure an orderly payment process. Here are the key points:

  1. Limit Daily Tokens: Do not issue tokens to all beneficiaries who arrive on the same day.
  2. Count and Schedule: Count the number of beneficiaries and schedule how many can receive payments each day.
  3. Distribute Tokens in Groups: Issue tokens to a limited group of beneficiaries each day.
  4. Prioritize Remaining Beneficiaries: For those who do not receive a token on the first day, issue them tokens for the following day and prioritize them the next morning.

Lessons from Previous Phases

Naveed Akbar shared insights from Phases 1 and 2 of the BISP payment process, highlighting the need for improvements in token issuance. He noted that the primary mistake in earlier phases was issuing tokens indiscriminately, leading to long wait times and inefficiencies. To rectify this, the current phase focuses on a more organized and respectful approach to token distribution.

Director General’s Message for Phase 3

In a stern yet educational video message, Naveed Akbar addressed the BISP staff involved in Phase 3, which covers the payment period from 11 11 July 11 July 2024 11 July 2024 to 11 11 July 11 July 2024 11 July 2024. He announced that the payment process for Phase 3 would begin on 11 July 11 July 2024 3rd and stressed the importance of adhering to Standard Operating Procedures (SOPs) and program policies. He expressed disappointment over instances where policies were not followed and underscored the need for strict compliance to ensure a smooth and respectful payment process.

Quick Details Table

Notification via SMSBeneficiaries receive an SMS from 8171 indicating eligibility
Self-VerificationBeneficiaries verify their status upon receiving the SMS
Visit to CampsiteChoose a less crowded day for the visit
Providing SMS ProofPresent the SMS received from 8171 at the campsite
Screening ProcessConducted by the CRM to ensure eligibility
Token IssuanceIssued after successful verification and screening
Waiting AreaWait in the designated area until called to receive payment

Frequently Asked Questions (FAQs)

Q1: What should I do after receiving the SMS from 8171? A1: Verify your status and visit the BISP Campsite on a less crowded day, bringing the SMS with you.

Q2: What happens during the screening process? A2: The CRM will verify your eligibility and issue a token if you meet the criteria.

Q3: How are tokens issued to beneficiaries? A3: Tokens are issued in limited numbers each day to avoid long wait times. Remaining beneficiaries will receive tokens for the following day.

Q4: What should I do after receiving the token? A4: Wait in the designated area until your turn is called to receive your payment.

Q5: What guidelines did Naveed Akbar emphasize for Phase 3? A5: He stressed the importance of following SOPs and program policies to ensure a respectful and efficient payment process.


The BISP’s structured approach to verification, screening, and token issuance ensures that payments are made efficiently and respectfully to those in need. By adhering to the guidelines set forth by Director General Naveed Akbar, the program aims to provide a streamlined and dignified experience for all beneficiaries during Phase 3.

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